Return and Exchange Policy

*Return and Exchange Policy*


*Return and Exchange Eligibility:*

- We only accept returns or exchanges on the same day of purchase.


*Conditions for Returns and Exchanges:*

- The product must be in its original, unopened packaging.

- The product must be accompanied by the original purchase receipt.

- Any product that has been used, damaged, or tampered with will not be eligible for return or exchange.


*Return and Exchange Process:*

- To initiate a return or exchange, please visit our store on the same day of purchase during our specified opening hours (5:00 pm to 11:00 pm) with your original receipt and the product in its original packaging.

- Our staff will inspect the product to ensure it meets the return or exchange conditions.

- If the return or exchange is approved, we will process it in accordance with our policy.


*Exceptions:*

- We do not accept returns or exchanges on sale or clearance items.

- We do not accept returns or exchanges on personalized or customized products.


By clearly stating that you only accept returns or exchanges on the same day of purchase, you are informing your customers about your store's specific policy, which can help manage their expectations.

Hello and welcome! We are here to help you choose your unique scent